{"id":2300,"date":"2022-02-24T19:24:00","date_gmt":"2022-02-24T19:24:00","guid":{"rendered":"https:\/\/blog2.botnation.ai\/?p=2300"},"modified":"2022-02-24T19:24:02","modified_gmt":"2022-02-24T19:24:02","slug":"why-use-a-chatbot","status":"publish","type":"post","link":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/","title":{"rendered":"Why using a chatbot is beneficial for your business?"},"content":{"rendered":"\n<p>In the current era, marked by the expansion of the digital sector, the chatbot is one of the many solutions offered to web entrepreneurs to boost their business. It has many advantages. In a few words, it is the ally of choice for those who wish to gain autonomy. Find out here <a href=\"https:\/\/blog2.botnation.ai\/en\/crm-small-business\/\">why using a chatbot is beneficial for your business<\/a>.<\/p>\n\n\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#What_is_the_role_of_a_chatbot\" >What is the role of a chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#Why_is_using_a_chatbot_beneficial_for_a_company\" >Why is using a chatbot beneficial for a company?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#The_chatbot_allows_to_optimize_customer_service\" >The chatbot allows to optimize customer service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#The_chatbot_allows_you_to_create_a_close_relationship_with_your_customers\" >The chatbot allows you to create a close relationship with your customers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#The_chatbot_allows_you_to_save_money\" >The chatbot allows you to save money<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#The_chatbot_helps_to_boost_the_sales_process\" >The chatbot helps to boost the sales process<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#Who_to_ask_for_the_design_of_a_chat_bot\" >Who to ask for the design of a chat bot?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"quel-est-le-role-d-un-chatbot\"><span class=\"ez-toc-section\" id=\"What_is_the_role_of_a_chatbot\"><\/span>What is the role of a chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To better understand the interest of a chatbot for your company, it is important that you know how to answer the following questions: what is <a href=\"https:\/\/blog2.botnation.ai\/en\/what-is-a-chatbot\/\">a chatbot<\/a>? And what is its role?  <\/p>\n\n\n\n<p>The term chatbot, composed of the words &#8220;chat&#8221; and &#8220;bot&#8221;, each meaning &#8220;virtual conversation&#8221;, and &#8220;robot&#8221;, is used to designate <strong>conversational <\/strong> <strong>software<\/strong> whose role is to discuss in natural language with its users. A chatbot is nothing else than a program based on artificial intelligence and designed to facilitate interactions between a company and its customers. It is usually associated with a website, an application, or an email service.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pour-quelles-raisons-l-utilisation-d-un-chatbot-est-elle-benefique-pour-une-entreprise\"><span class=\"ez-toc-section\" id=\"Why_is_using_a_chatbot_beneficial_for_a_company\"><\/span>Why is using a chatbot beneficial for a company?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/tools.webeditor.network\/attachments\/a07ad7fe-2a89-4525-8865-82268567347e?lite=1\" alt=\"robot and chatbot\"\/><\/figure>\n\n\n\n<p>Using<strong>artificial intelligence-based<\/strong> conversation software, such as a chatbot, is beneficial for businesses for countless reasons. Some of these are presented below.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"le-chatbot-permet-d-optimiser-le-service-client\"><span class=\"ez-toc-section\" id=\"The_chatbot_allows_to_optimize_customer_service\"><\/span>The chatbot allows to optimize customer service  <span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>One of the main reasons why <a href=\"https:\/\/blog2.botnation.ai\/en\/testimonial-wolf-learning\/\">chatbots are beneficial for<\/a> businesses is that they help optimize their customer service and<strong>user<\/strong><strong> experience<\/strong><\/strong>. Indeed, the chatbot is an artificial intelligence support able to give answers to common requests from customers or users of a service. It acts as a &#8220;customer service&#8221; and surpasses a &#8220;classic customer service&#8221; in many ways. Being a robot, it is not likely to stress, to provide inappropriate answers depending on its mood, and to be overwhelmed by customer demands. It provides accurate answers to users&#8217; concerns <strong>instantly <\/strong>24 hours a day, and from Monday to Sunday without getting tired. All of this contributes to optimizing your customer service and building customer loyalty. This will only benefit your business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"le-chatbot-permet-de-creer-une-relation-de-proximite-avec-vos-clients\"><span class=\"ez-toc-section\" id=\"The_chatbot_allows_you_to_create_a_close_relationship_with_your_customers\"><\/span>The chatbot allows you to create a close relationship with your customers  <span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>By dint of making requests to your company&#8217;s chatbot, and receiving answers, customers or users (of the services you offer) end up developing a <strong>close relationship<\/strong> with you. They even forget that they are talking to chatbots and a relationship of trust is born. This is to your credit. In fact, when you maintain a close and <strong>trusting <\/strong>relationship with your customers, you don&#8217;t risk losing them. Better yet, when your <strong>customer <\/strong>is close to you, they have an easier time expressing their expectations. This will allow you to improve your service and give your customers what they want.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"le-chatbot-permet-de-faire-des-economies\"><span class=\"ez-toc-section\" id=\"The_chatbot_allows_you_to_save_money\"><\/span>The chatbot allows you to save money<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/tools.webeditor.network\/attachments\/e4c74756-ba8e-4d8f-8215-d6b5d1c629ea?lite=1\" alt=\"save money\"\/><\/figure>\n\n\n\n<p>Chatbots save your human resources team from responding to routine customer inquiries. These are small tasks that a programmed bot can perform brilliantly and without any difficulty. These little robots are designed to provide answers to the various concerns of your site&#8217;s users.<\/p>\n\n\n\n<p>As a result, your human resources needs will decrease. The icing on the cake, designing a chat bot requires less resources than hiring full-time <strong>people<\/strong>. Thanks to this virtual assistant, you will save a lot of money, while offering an efficient customer service.  <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"le-chatbot-permet-de-dynamiser-le-processus-de-vente\"><span class=\"ez-toc-section\" id=\"The_chatbot_helps_to_boost_the_sales_process\"><\/span>The chatbot helps to boost the sales process<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>A chat bot is an<strong>artificial intelligence<\/strong> software that in addition to holding a conversation, can be programmed to receive orders from a customer or user of a service. Better yet, there are chatbots that can direct customers to payment solutions. You can therefore, without any particular involvement, sell your items to a customer the moment he is a <strong>user <\/strong>of your chatbot.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"qui-solliciter-pour-la-conception-d-un-chat-bot\"><span class=\"ez-toc-section\" id=\"Who_to_ask_for_the_design_of_a_chat_bot\"><\/span>Who to ask for the design of a chat bot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>For the design of your chat bot, you don&#8217;t need to ask for the support of a computer professional. In fact, there are many platforms such as Botnation on which you can try your hand at creating your company&#8217;s website <a href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-definition\/\">chatbot<\/a> and apps. Have fun doing it, and you&#8217;ll notice that creating chatbots has never been easier.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>In the current era, marked by the expansion of the digital sector, the chatbot is one of the many solutions offered to web entrepreneurs to boost their business. It has &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1281,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-2300","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbot-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why using a chatbot is beneficial for your business?<\/title>\n<meta name=\"description\" content=\"There are an array of reasons why using a chatbot is beneficial for business development today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why using a chatbot is beneficial for your business?\" \/>\n<meta property=\"og:description\" content=\"There are an array of reasons why using a chatbot is beneficial for business development today.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/\" \/>\n<meta property=\"og:site_name\" content=\"Botnation\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/botnationAI\" \/>\n<meta property=\"article:published_time\" content=\"2022-02-24T19:24:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-02-24T19:24:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/732f757e-fd66-4311-9e07-fcd264041719.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Amandine Carpentier\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@l_love_y0u\" \/>\n<meta name=\"twitter:site\" content=\"@botnationai\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Amandine Carpentier\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/\"},\"author\":{\"name\":\"Amandine Carpentier\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#\\\/schema\\\/person\\\/2d617349293f41f91c76f9f8b01915da\"},\"headline\":\"Why using a chatbot is beneficial for your business?\",\"datePublished\":\"2022-02-24T19:24:00+00:00\",\"dateModified\":\"2022-02-24T19:24:02+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/\"},\"wordCount\":682,\"publisher\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/732f757e-fd66-4311-9e07-fcd264041719.jpg\",\"articleSection\":[\"Chatbot\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/\",\"name\":\"Why using a chatbot is beneficial for your business?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/732f757e-fd66-4311-9e07-fcd264041719.jpg\",\"datePublished\":\"2022-02-24T19:24:00+00:00\",\"dateModified\":\"2022-02-24T19:24:02+00:00\",\"description\":\"There are an array of reasons why using a chatbot is beneficial for business development today.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/732f757e-fd66-4311-9e07-fcd264041719.jpg\",\"contentUrl\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/02\\\/732f757e-fd66-4311-9e07-fcd264041719.jpg\",\"width\":1920,\"height\":1280,\"caption\":\"Using a chatbot\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/why-use-a-chatbot\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Why using a chatbot is beneficial for your business?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/\",\"name\":\"Botnation AI\",\"description\":\"Chatbot\",\"publisher\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#organization\",\"name\":\"Botnation AI\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/botnation_ai_logo_mini-1.png\",\"contentUrl\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/botnation_ai_logo_mini-1.png\",\"width\":167,\"height\":35,\"caption\":\"Botnation AI\"},\"image\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/botnationAI\",\"https:\\\/\\\/x.com\\\/botnationai\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/botnation\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#\\\/schema\\\/person\\\/2d617349293f41f91c76f9f8b01915da\",\"name\":\"Amandine Carpentier\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g\",\"caption\":\"Amandine Carpentier\"},\"description\":\"Passionate about writing, my strong involvement in the marketing and technology sectors, especially chatbot and conversational marketing, allows me to write content on many subjects.\",\"sameAs\":[\"https:\\\/\\\/botnation.ai\\\/\",\"https:\\\/\\\/x.com\\\/l_love_y0u\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Why using a chatbot is beneficial for your business?","description":"There are an array of reasons why using a chatbot is beneficial for business development today.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/","og_locale":"en_US","og_type":"article","og_title":"Why using a chatbot is beneficial for your business?","og_description":"There are an array of reasons why using a chatbot is beneficial for business development today.","og_url":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/","og_site_name":"Botnation","article_publisher":"https:\/\/www.facebook.com\/botnationAI","article_published_time":"2022-02-24T19:24:00+00:00","article_modified_time":"2022-02-24T19:24:02+00:00","og_image":[{"width":1920,"height":1280,"url":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/732f757e-fd66-4311-9e07-fcd264041719.jpg","type":"image\/jpeg"}],"author":"Amandine Carpentier","twitter_card":"summary_large_image","twitter_creator":"@l_love_y0u","twitter_site":"@botnationai","twitter_misc":{"Written by":"Amandine Carpentier","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#article","isPartOf":{"@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/"},"author":{"name":"Amandine Carpentier","@id":"https:\/\/blog2.botnation.ai\/en\/#\/schema\/person\/2d617349293f41f91c76f9f8b01915da"},"headline":"Why using a chatbot is beneficial for your business?","datePublished":"2022-02-24T19:24:00+00:00","dateModified":"2022-02-24T19:24:02+00:00","mainEntityOfPage":{"@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/"},"wordCount":682,"publisher":{"@id":"https:\/\/blog2.botnation.ai\/en\/#organization"},"image":{"@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#primaryimage"},"thumbnailUrl":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/732f757e-fd66-4311-9e07-fcd264041719.jpg","articleSection":["Chatbot"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/","url":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/","name":"Why using a chatbot is beneficial for your business?","isPartOf":{"@id":"https:\/\/blog2.botnation.ai\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#primaryimage"},"image":{"@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#primaryimage"},"thumbnailUrl":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/732f757e-fd66-4311-9e07-fcd264041719.jpg","datePublished":"2022-02-24T19:24:00+00:00","dateModified":"2022-02-24T19:24:02+00:00","description":"There are an array of reasons why using a chatbot is beneficial for business development today.","breadcrumb":{"@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#primaryimage","url":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/732f757e-fd66-4311-9e07-fcd264041719.jpg","contentUrl":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/732f757e-fd66-4311-9e07-fcd264041719.jpg","width":1920,"height":1280,"caption":"Using a chatbot"},{"@type":"BreadcrumbList","@id":"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog2.botnation.ai\/en\/"},{"@type":"ListItem","position":2,"name":"Why using a chatbot is beneficial for your business?"}]},{"@type":"WebSite","@id":"https:\/\/blog2.botnation.ai\/en\/#website","url":"https:\/\/blog2.botnation.ai\/en\/","name":"Botnation AI","description":"Chatbot","publisher":{"@id":"https:\/\/blog2.botnation.ai\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog2.botnation.ai\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blog2.botnation.ai\/en\/#organization","name":"Botnation AI","url":"https:\/\/blog2.botnation.ai\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog2.botnation.ai\/en\/#\/schema\/logo\/image\/","url":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation_ai_logo_mini-1.png","contentUrl":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation_ai_logo_mini-1.png","width":167,"height":35,"caption":"Botnation AI"},"image":{"@id":"https:\/\/blog2.botnation.ai\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/botnationAI","https:\/\/x.com\/botnationai","https:\/\/www.linkedin.com\/company\/botnation"]},{"@type":"Person","@id":"https:\/\/blog2.botnation.ai\/en\/#\/schema\/person\/2d617349293f41f91c76f9f8b01915da","name":"Amandine Carpentier","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g","caption":"Amandine Carpentier"},"description":"Passionate about writing, my strong involvement in the marketing and technology sectors, especially chatbot and conversational marketing, allows me to write content on many subjects.","sameAs":["https:\/\/botnation.ai\/","https:\/\/x.com\/l_love_y0u"]}]}},"_links":{"self":[{"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/posts\/2300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/comments?post=2300"}],"version-history":[{"count":0,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/posts\/2300\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/media\/1281"}],"wp:attachment":[{"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=2300"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/categories?post=2300"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/tags?post=2300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}