{"id":2280,"date":"2022-02-24T19:19:22","date_gmt":"2022-02-24T19:19:22","guid":{"rendered":"https:\/\/blog2.botnation.ai\/?p=2280"},"modified":"2025-12-26T14:16:00","modified_gmt":"2025-12-26T13:16:00","slug":"chatbot-sendinblue","status":"publish","type":"post","link":"https:\/\/blog2.botnation.ai\/en\/chatbot-sendinblue\/","title":{"rendered":"Why and how to connect Sendinblue to its chatbot?"},"content":{"rendered":"\n<p>To have a good visibility, companies use several marketing techniques. We have for example the creation of websites, online store, textual or visual content, the exploitation of referencing techniques (SEO and SEA), etc. They also use<strong>chatbots<\/strong> to make customer contacts more efficient. In addition to <a href=\"https:\/\/blog2.botnation.ai\/en\/home-connected-artificial-intelligence\/\">Artificial Intelligence<\/a> and all the features applied to chatbots, it is now possible to associate <strong>Sendinblue <\/strong>with a chatbot. So we&#8217;ll see <a href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-usage\/\">why and how to connect Sendinblue to its chatbot<\/a>.<\/p>\n\n\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-sendinblue\/#What_is_Sendinblue\" >What is Sendinblue?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-sendinblue\/#What_is_a_chatbot\" >What is a chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-sendinblue\/#Why_connect_Sendinblue_to_a_chatbot\" >Why connect Sendinblue to a chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-sendinblue\/#What_is_the_procedure_to_connect_Sendinblue_to_a_Botnation_chatbot\" >What is the procedure to connect Sendinblue to a Botnation chatbot?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"qu-est-ce-que-sendinblue\"><span class=\"ez-toc-section\" id=\"What_is_Sendinblue\"><\/span>What is Sendinblue?  <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/tools.webeditor.network\/attachments\/005d1aa8-517a-430d-8835-f828a0402020?lite=1\" alt=\"email\"\/><\/figure>\n\n\n\n<p>Sendinblue is a web-based tool designed to facilitate conversation or chat between customers and companies. This software is also a very important lever for the success of marketing strategies or campaigns of companies, whether they are large or just starting out.  <\/p>\n\n\n\n<p>It allows, in a more concrete way, to implement <a href=\"https:\/\/blog2.botnation.ai\/en\/email-campaign\/\">emailing campaigns<\/a>, to automatically send messages (SMS), to maintain conversations and thus to better manage a virtual chat.  <\/p>\n\n\n\n<p>In terms of handling, this software is one of the most advanced tools. Of course, in order to use all the features of this software, it is important to use it regularly in your<strong> marketing strategy<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"qu-est-ce-qu-un-chatbot\"><span class=\"ez-toc-section\" id=\"What_is_a_chatbot\"><\/span>What is a chatbot?  <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The <a href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-definition\/\">chatbot<\/a> is a computer mechanism that is designed to manage the conversation (the chat between a customer and your website). It is a <strong>virtual assistant<\/strong> that provides live answers to your customers so that they feel like they are in a real conversation with a human. This data processing is possible both in written and audio form.<\/p>\n\n\n\n<p>You have certainly already had a conversation with a chatbot while browsing the internet. A small window will open (usually at the bottom of the page), asking if you need<strong>help<\/strong>. It is precisely this tool that we call chat bot.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pourquoi-connecter-sendinblue-a-un-chatbot\"><span class=\"ez-toc-section\" id=\"Why_connect_Sendinblue_to_a_chatbot\"><\/span>Why connect Sendinblue to a chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Sendinblue is the perfect tool to stay in constant contact with your <strong>customers<\/strong>. It optimizes your e-mailing campaign, whether you are a small, medium or large company.  <\/p>\n\n\n\n<p>Sendinblue is a complete marketing automation suite. It helps to create predefined scenarios that allow a company to send an email to any <strong>user<\/strong> who has registered their email on their website.  <\/p>\n\n\n\n<p>When the <a href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-company\/\">chatbot for a business<\/a> is connected to Sendinblue, it can send messages to customers as many times as they log on to the website to make the business always present in their mind. In concrete terms, it has a simple operation.  <\/p>\n\n\n\n<p>All actions are based on customer requests. If the visitor is on a page of the platform, your web chatbot will send him a <strong>message <\/strong>about his previous requests on the website.<\/p>\n\n\n\n<p>These emails are called scenarios or sequences because they are automatically predefined on the bot. These messages can be updated according to the new needs of the visitor. It is a powerful marketing strategy that allows to carry out actions capable of propelling the company&#8217;s results in terms of <strong>customer relations<\/strong>.<\/p>\n\n\n\n<p>In addition, the use of chatbots has the advantage of allowing companies to process data more quickly. Response time is also significantly improved since most customer needs can be analyzed by the tool.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"quelle-est-la-procedure-pour-connecter-sendinblue-a-un-chatbot-botnation\"><span class=\"ez-toc-section\" id=\"What_is_the_procedure_to_connect_Sendinblue_to_a_Botnation_chatbot\"><\/span>What is the procedure to connect Sendinblue to a Botnation chatbot?  <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/tools.webeditor.network\/attachments\/b707009a-b4cd-4fd1-8da9-1d632b510079?lite=1\" alt=\"send email\"\/><\/figure>\n\n\n\n<p>Botnation&#8217;s connection to Sendinblue ensures easy import of <strong>newsletters<\/strong>. It is also possible to connect additional data or information and integrate it into your <strong>campaigns<\/strong>. These include:  <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Names<\/li><li>First names<\/li><li>Phone numbers<\/li><\/ul>\n\n\n\n<p>The first step is to obtain its API key which will give Botnation the possibility to insert <strong>contacts <\/strong>from your Sendinblue lists. To do this, you need to log into your dashboard and go to the &#8220;SMTP and API&#8221; section.  <\/p>\n\n\n\n<p>This is where you need to copy and paste your <strong>API key<\/strong>. Be careful not to change the key. You should not add or remove anything, not even a space. Make sure that the key is in V3.  <\/p>\n\n\n\n<p>You will then have to add a number to identify your <strong>lists<\/strong>. Indeed, Botnation will need it to put your customers on the right contact list. To do so, click on the &#8220;contact&#8221; menu, then open the &#8220;lists&#8221; tab.  <\/p>\n\n\n\n<p>Then, take note of the number on the left of your list. At this point, there is nothing left to add from Sendinblue. The rest of the process must be done now with Botnation.  <\/p>\n\n\n\n<p>The connector is in the email tab of the Botnation chatbot. Then make a declaration of the attributes (ID number, API&#8230;) Sendinblue on Botnation. The synchronization will be done automatically.  <\/p>\n\n\n\n<p>In conclusion, if you want to <strong>automate <\/strong>the actions of your customer service, it is possible thanks to the connection between your chatbots and the Sendinblue software. Take care to install the main function you need to manage your service. In order to get additional information, you can always ask the Botnation chatbot for advice.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>To have a good visibility, companies use several marketing techniques. We have for example the creation of websites, online store, textual or visual content, the exploitation of referencing techniques (SEO &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1252,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,81,82],"tags":[],"class_list":["post-2280","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbot-en","category-integration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why and how to connect Sendinblue to its chatbot?<\/title>\n<meta name=\"description\" content=\"What is Sendinblue? How to proceed to connect it to chatbot? We give you the good tips in this article.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-sendinblue\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why and how to connect Sendinblue to its chatbot?\" \/>\n<meta property=\"og:description\" content=\"What is Sendinblue? How to proceed to connect it to chatbot? 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