{"id":2274,"date":"2022-02-24T20:15:12","date_gmt":"2022-02-24T20:15:12","guid":{"rendered":"https:\/\/blog2.botnation.ai\/?p=2274"},"modified":"2022-02-24T20:15:13","modified_gmt":"2022-02-24T20:15:13","slug":"chatbot-vocal","status":"publish","type":"post","link":"https:\/\/blog2.botnation.ai\/en\/chatbot-vocal\/","title":{"rendered":"What are the advantages of the voice chatbot for your company?"},"content":{"rendered":"\n<p>When our company is present on the web, it is not at all obvious to answer manually to all the concerns of its customers via messages. For this reason, many companies make use of conversational agents with artificial intelligence capable of giving intelligent and automatic responses to their customers. There are different types of chatbots, including text and voice message responses. Various companies like <a href=\"https:\/\/blog2.botnation.ai\/en\/comparative-chatbot\/\">Botnation help you set up your chatbot<\/a>. What is the importance of a voice chatbot for an organization? You will find the answer to this question in the rest of this article.<\/p>\n\n\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-vocal\/#What_is_a_chatbot\" >What is a chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-vocal\/#A_service_available_at_any_time\" >A service available at any time<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-vocal\/#A_quick_assistant\" >A quick assistant<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-vocal\/#It_almost_replaces_the_human\" >It almost replaces the human<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-vocal\/#Improves_the_quality_of_service_to_clients\" >Improves the quality of service to clients<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-vocal\/#What_else_does_Botnation_offer_you\" >What else does Botnation offer you?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"qu-est-ce-qu-un-chatbot\"><span class=\"ez-toc-section\" id=\"What_is_a_chatbot\"><\/span>What is a chatbot?  <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A <a href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-definition\/\">chatbot<\/a> is a computer <strong>program <\/strong>that often uses artificial intelligence. It simulates a human being in a message conversation with a real person. It is an assistant capable of analyzing and responding intelligently to one or more chats with a user.  <\/p>\n\n\n\n<p>Also known as an artificial intelligence <a href=\"https:\/\/blog2.botnation.ai\/en\/conversational-agent-2\/\">conversational agent<\/a>, chatbots are frequently used by online businesses to connect with and provide <strong>information <\/strong>to a customer. Depending on the company&#8217;s needs, several automatic response bots are available. While some are designed to answer standard questions, other bots are able to analyze the message left by customers to provide personalized answers.  <\/p>\n\n\n\n<p>A bot capable of giving answers by voice <strong>messages <\/strong>to a user has just the NLP technology. This assistant has a larger database that allows it to understand human language and use a voice to respond to users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"un-service-disponible-a-tout-moment\"><span class=\"ez-toc-section\" id=\"A_service_available_at_any_time\"><\/span>A service available at any time<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/tools.webeditor.network\/attachments\/79164edb-06a9-43bd-aa68-1d49ed6175b4?lite=1\" alt=\"alarm clock\"\/><\/figure>\n\n\n\n<p>Voice chatbots are of great use to businesses in this <strong>digital<\/strong> age. In fact, several well-known companies such as Google use them in different forms: animated characters, dialog boxes, etc.  <\/p>\n\n\n\n<p>An intelligent <strong>voice message<\/strong> bot allows for automatic and instantaneous responses to customers. It makes customer service much more dynamic and keeps the user happy. The customer no longer has to wait for an agent&#8217;s service time to receive a response to their concern. It is possible to get answers every day, regardless of the time.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"un-assistant-rapide\"><span class=\"ez-toc-section\" id=\"A_quick_assistant\"><\/span>A quick assistant  <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The services provided by voice chatbots also have the advantage of being fast. Indeed, a performing <strong>voicebot <\/strong>requires a minimum waiting time. It is therefore able to react almost instantaneously to customer questions. The user stays longer on the website, because he has an answer right after expressing his need.<\/p>\n\n\n\n<p>The <strong>speed of <\/strong>the voice response bot allows you to retain your customers, build loyalty and improve your relationship with each of them. It should be added that a satisfied customer is the best advertisement for a company.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"il-remplace-presque-l-humain\"><span class=\"ez-toc-section\" id=\"It_almost_replaces_the_human\"><\/span>It almost replaces the human<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>For a very long time, <strong>customer <\/strong>service in companies was provided by employees who were responsible for responding to users&#8217; needs, either by telephone or by message. But today, an intelligent voice assistant can greatly lighten the workload of many humans at their jobs. In addition to being faster than a human being, the voice chatbot is automatic and allows to build a certain <strong>relationship <\/strong>with the user.  <\/p>\n\n\n\n<p>With a voicebot, you may no longer need some human agents to provide customer service <a href=\"https:\/\/blog2.botnation.ai\/en\/why-use-a-chatbot\/\">for your business<\/a>. You would potentially save money, and therefore make more profit.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ameliore-la-qualite-du-service-d-aide-aux-clients\"><span class=\"ez-toc-section\" id=\"Improves_the_quality_of_service_to_clients\"><\/span>Improves the quality of service to clients<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/tools.webeditor.network\/attachments\/a74e3c2d-d956-4b4f-a2bb-624ba1559f69?lite=1\" alt=\"voice assistance\"\/><\/figure>\n\n\n\n<p>A voicebot adds value to your company&#8217;s customer service by differentiating it from others. It can help to gain originality compared to some competitors. It is true that many companies <a href=\"https:\/\/blog2.botnation.ai\/en\/uses-chatbots\/\">use chatbots<\/a> today. However, it must be recognized that a voice chatbot is much more attractive than a bot giving answers by text messages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"qu-est-ce-que-botnation-vous-apporte-de-plus\"><span class=\"ez-toc-section\" id=\"What_else_does_Botnation_offer_you\"><\/span>What else does Botnation offer you?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Botnation offers you many possibilities. First of all, it is an easy to use tool. You don&#8217;t have to be a professional to use the Botnation interface. Moreover, Botnation allows you to create a voicebot (on demand and with Twilio at the time of writing) not only on your social networks such as Messenger or WhatsApp, but also on websites.<\/p>\n\n\n\n<p> <strong>Botnation <\/strong>offers prices for all budgets. Access is completely free for the creation of a chatbot. However, if you want to create a very large number of bots with a large number of users with Botnation, fees apply.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>When our company is present on the web, it is not at all obvious to answer manually to all the concerns of its customers via messages. For this reason, many &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1211,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-2274","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbot-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What are the advantages of the voice chatbot for your company?<\/title>\n<meta name=\"description\" content=\"Have you ever been recommended to create a voice chatbot to answer your customers&#039; questions? 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