{"id":2204,"date":"2022-02-24T20:04:51","date_gmt":"2022-02-24T20:04:51","guid":{"rendered":"https:\/\/blog2.botnation.ai\/?p=2204"},"modified":"2022-02-24T20:08:11","modified_gmt":"2022-02-24T20:08:11","slug":"chatbot-opensource","status":"publish","type":"post","link":"https:\/\/blog2.botnation.ai\/en\/chatbot-opensource\/","title":{"rendered":"Does a good chatbot have to be open source?"},"content":{"rendered":"\n<p>Chatbots are now one of the favorite<strong> web applications<\/strong> used in many industries. These bots are notably proposed in the fields of the press, medicine, finance, and even in the transport sector. They offer <strong>many features <\/strong>that allow a company to send a message, as a response, to customers looking for information about its products or services.<\/p>\n\n\n\n<p>Considering the importance of these programs in the lives of Internet users today, it is necessary to ask about their reliability. To meet this need, many companies are now offering open source chatbots to customers.<\/p>\n\n\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-opensource\/#What_is_open_source_software\" >What is open source software?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-opensource\/#The_Price\" >The Price<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-opensource\/#Flexibility\" >Flexibility<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-opensource\/#Continuity\" >Continuity<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-opensource\/#What_is_a_chatbot\" >What is a chatbot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-opensource\/#Is_a_chatbot_necessarily_open_source\" >Is a chatbot necessarily open source?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-opensource\/#Open_source_has_its_limits\" >Open source has its limits<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"qu-est-ce-qu-un-logiciel-open-source\"><span class=\"ez-toc-section\" id=\"What_is_open_source_software\"><\/span>What is open source software?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>To better understand <a href=\"https:\/\/blog2.botnation.ai\/en\/conversational-agent-open-source\/\">what an open source<\/a> chatbot is, it seems essential to start with the definition of the term &#8220;open source&#8221; itself. Indeed, we call open source software, software whose source is open and most often usable via <strong>APIs<\/strong> made available to companies. This expression is used to emphasize the fact that the <strong>source code of the application is freely available<\/strong>. It is free software that users can use, view and distribute without paying an excessive price, or even free from time to time. It is therefore software that offers a version available to all web users. Open source software has become a favorite software source for many companies today. This allows them to take advantage of a <strong>technical source that is available<\/strong> for free most of the time.<\/p>\n\n\n\n<p><br>This type of software, called open source, is very popular today and is used by many companies that offer services in saas mode (software as a service).<\/p>\n\n\n\n<p><br>Let&#8217;s see what the advantages of open source software are<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"le-prix\"><span class=\"ez-toc-section\" id=\"The_Price\"><\/span>The Price  <span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><br>Open source software is not necessarily free software. Even if its name may suggest that.  <br>The code itself is not paid for and is <strong>freely available<\/strong>, but in some cases you have to pay for the cost of integrating the software on your platform. Nevertheless, the price of open source software remains very reasonable. We invite you to make a quick comparison of open source software and others and you will see that there is no need for a professional comparator to understand that the price remains reasonable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"la-flexibilite\"><span class=\"ez-toc-section\" id=\"Flexibility\"><\/span>Flexibility<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><br>An open source software allows professionals to easily and freely test the integration of tools to their interface.  <br>The availability of the code via an api or other is the essence of open source.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"la-continuite\"><span class=\"ez-toc-section\" id=\"Continuity\"><\/span>Continuity  <span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><br>Open source software is distinguished by its <strong>modifiable and scalable<\/strong> nature. This allows the software to remain efficient much longer than some other software. This clearly favors positive reviews of this type of software in business.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"795\" height=\"571\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chatbotok.jpg\" alt=\"chatbot\" class=\"wp-image-1528\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chatbotok.jpg 795w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chatbotok-300x215.jpg 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chatbotok-768x552.jpg 768w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chatbotok-120x85.jpg 120w\" sizes=\"auto, (max-width: 795px) 100vw, 795px\" \/><figcaption>Illustration of speech bubble icon<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"qu-est-ce-qu-un-chatbot\"><span class=\"ez-toc-section\" id=\"What_is_a_chatbot\"><\/span>What is a chatbot<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A <a href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-definition\/\">chatbot<\/a> is a robot or software bot that allows companies to<strong> interact with their customers<\/strong> or users on the web. In this sense, <a href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-artificial-intelligence\/\">chatbots and artificial intelligence <\/a>are relatively inseparable because chatbots necessarily use artificial intelligence to provide relevant answers to users.<br>The advantages for companies to use this kind of robots or bot is relatively simple to understand.  <br>The chatbot can provide details about the company&#8217;s products or services to its customers in a completely <strong>autonomous<\/strong> way.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"est-ce-qu-un-chatbot-est-forcement-open-source\"><span class=\"ez-toc-section\" id=\"Is_a_chatbot_necessarily_open_source\"><\/span>Is a chatbot necessarily open source?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>No, a chatbot does not have to be <strong>open source<\/strong>. A conversational bot can be, but not all of them are.  <br>This kind of bot is now created by a few companies that offer it on the market. These companies can offer their bot in a free version (freemium) as Botnation does, and others offer a free demo version. But it&#8217;s not necessarily open source chatbot software.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"l-open-source-a-ses-limites\"><span class=\"ez-toc-section\" id=\"Open_source_has_its_limits\"><\/span>Open source has its limits  <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><br>In the opinion of many companies, there is still some concern about using open source software. Indeed, they still have some security gaps.  <br>So, using a <strong>chatbot<\/strong> coming from open source can seem a bit risky regarding this security notion.  <\/p>\n\n\n\n<p><br>Some security details can be overlooked and the idea of using this kind of bot to dialogue and communicate with the customers of his company can be scary. they can have security problems because they are no longer maintained because the software developer is now on another project and the software is no longer evolving. Although popular with many professionals, open source software is not necessarily the most used in the chatbot world.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Chatbots are now one of the favorite web applications used in many industries. These bots are notably proposed in the fields of the press, medicine, finance, and even in the &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1526,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-2204","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbot-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Does a good chatbot have to be open source? - Botnation<\/title>\n<meta name=\"description\" content=\"Find out what we think about chatbot and open source. Does a chatbot have to be open source? Answer here\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-opensource\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Does a good chatbot have to be open source? - Botnation\" \/>\n<meta property=\"og:description\" content=\"Find out what we think about chatbot and open source. Does a chatbot have to be open source? 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