{"id":2159,"date":"2022-02-24T19:41:32","date_gmt":"2022-02-24T19:41:32","guid":{"rendered":"https:\/\/blog2.botnation.ai\/?p=2159"},"modified":"2022-02-24T23:25:39","modified_gmt":"2022-02-24T23:25:39","slug":"chatbot-saas","status":"publish","type":"post","link":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/","title":{"rendered":"What are the advantages of chatbots for SAAS? Necessary?"},"content":{"rendered":"\n<p>The online services market is growing at a significant rate. New products are introduced and chatbots are increasingly used. We see their presence in all areas of activity that use digital to propel a product or service. The chatbot has become a virtual agent that offers companies real added value. SAAS companies are starting to integrate them for better results. What is a chatbot in reality and why is it useful for SAAS?<\/p>\n\n\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#What_is_a_chatbot\" >What is a chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#What_is_Saas\" >What is Saas?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#What_is_the_use_of_chatbots_for_Saas\" >What is the use of chatbots for Saas?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"un-chatbot-c-est-quoi\"><span class=\"ez-toc-section\" id=\"What_is_a_chatbot\"><\/span>What is a chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A chatbot is a computer program designed to hold <strong>conversations <\/strong>that are similar to those of humans. It is a conversational robot that can interact naturally with customers or prospects. In recent years, the <a href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-definition\/\">chatbot<\/a> has become a virtual assistant that allows companies to be more responsive.<\/p>\n\n\n\n<p>This bot allows customers to get automatic responses through a live chat application. Chatbots can be associated with a website, an application or social networks. They are very often used by <a href=\"https:\/\/blog2.botnation.ai\/en\/the-importance-of-customer-experience\/\">the <strong>customer services<\/strong> of companies<\/a> that do online business.<\/p>\n\n\n\n<p>Chatbot technology relies on artificial intelligence to deliver impressive results. The bot analyzes each question asked in order to provide the most appropriate solution to the <strong>client<\/strong>. The chatbot is then able to adapt and allows you to save time on other tasks.<\/p>\n\n\n\n<p>It is a solution that suits many companies, because a chatbot has many advantages. For a company that wants to use a <strong>chatbot<\/strong>, there are simple solutions without the need to create a single line of code. This is made possible by platforms like Botnation.<\/p>\n\n\n\n<p>The latter allows you to integrate a chatbot with your various communication channels to optimize customer support. Your bot once set up, will also help you to have a better management of your data. Linking a <a href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-company\/\">chatbot and a company<\/a> has become clearly necessary to manage its business efficiently.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"qu-est-ce-que-le-saas\"><span class=\"ez-toc-section\" id=\"What_is_Saas\"><\/span>What is Saas?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/tools.webeditor.network\/attachments\/dbadaad2-ac29-49c7-8d90-622e8e460683?lite=1\" alt=\"businessman who manipulates his presentation\"\/><\/figure><\/div>\n\n\n\n<p>Software as a Service (SaaS) is a <strong>software solution<\/strong> offered by a service provider. It makes its solution available to companies through the Internet. The SAAS solution is available on demand and is usually billed as a monthly subscription taken by the company. The price depends on the number of users, the use made of it and the <strong>value added<\/strong> by the company. This model is very convenient because companies can use applications without installing them on their computers.  <\/p>\n\n\n\n<p>The SAAS provider takes care of the updates, which makes it even more convenient for companies to use the service.  <strong>SAAS applications<\/strong> offer another important advantage, because they are connected to the Internet. This allows them to make all data accessible wherever users need it. These apps can be used quickly by thousands of people because they are stored in the cloud.  <\/p>\n\n\n\n<p>This innovative solution is in high demand and suppliers are forced to adapt to the needs of their customers. A <strong>company <\/strong>that provides this type of service must be available to solve any problems that users may have. This is where chatbots come in.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"quelle-est-l-utilite-des-chatbots-pour-le-saas\"><span class=\"ez-toc-section\" id=\"What_is_the_use_of_chatbots_for_Saas\"><\/span>What is the use of chatbots for Saas?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/tools.webeditor.network\/attachments\/9d53306c-c29f-4e8f-ba22-9d61acc95fa3?lite=1\" alt=\"man showing a curve on his computer\"\/><\/figure><\/div>\n\n\n\n<p>SAAS companies receive a lot of help <strong>messages <\/strong>from customers. They expect to receive quick answers. In order to be available and respond to each customer&#8217;s request as quickly as possible, chatbots are the best solution.<\/p>\n\n\n\n<p>The <strong>chatbot for SAAS<\/strong> thus becomes your virtual agent available 24\/7. This way, your customers receive immediate help. For SAAS that serves as a working tool, it is not ideal to have a response time of several days.<\/p>\n\n\n\n<p>This can be a cause of losing users to competing SAAS. For example, a customer facing a connection problem could know the procedure to follow in a few seconds thanks to a bot. This quick fix will get him back to work <strong>quickly <\/strong>and the company earns points. A chatbot will be able to easily handle simple customer requests without really encountering any difficulties.  <\/p>\n\n\n\n<p>If the bot doesn&#8217;t have the solution to a more complicated problem, it can even redirect users to the most appropriate people to help them. Using a chatbot is a good way for a SaaS company to build customer loyalty and to propose <strong>new offers <\/strong>to a maximum of users.<\/p>\n\n\n\n<p>You will also be able to ask your customers for their opinion and adapt much more easily to their needs. The bot records a lot of data that can be used in the implementation of your marketing strategy.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>The online services market is growing at a significant rate. New products are introduced and chatbots are increasingly used. We see their presence in all areas of activity that use &hellip; <\/p>\n","protected":false},"author":1,"featured_media":1126,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-2159","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbot-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What are the advantages of chatbots for SAAS? Necessary?<\/title>\n<meta name=\"description\" content=\"Like most industries, the SaaS industry must adapt to consumer expectations. For this, chatbots become necessary.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What are the advantages of chatbots for SAAS? Necessary?\" \/>\n<meta property=\"og:description\" content=\"Like most industries, the SaaS industry must adapt to consumer expectations. For this, chatbots become necessary.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/\" \/>\n<meta property=\"og:site_name\" content=\"Botnation\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/botnationAI\" \/>\n<meta property=\"article:published_time\" content=\"2022-02-24T19:41:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-02-24T23:25:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/future-artificial-intelligence-robot-cyborg-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1708\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Amandine Carpentier\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@l_love_y0u\" \/>\n<meta name=\"twitter:site\" content=\"@botnationai\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Amandine Carpentier\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/\"},\"author\":{\"name\":\"Amandine Carpentier\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#\\\/schema\\\/person\\\/2d617349293f41f91c76f9f8b01915da\"},\"headline\":\"What are the advantages of chatbots for SAAS? Necessary?\",\"datePublished\":\"2022-02-24T19:41:32+00:00\",\"dateModified\":\"2022-02-24T23:25:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/\"},\"wordCount\":733,\"publisher\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/future-artificial-intelligence-robot-cyborg-scaled.jpg\",\"articleSection\":[\"Chatbot\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/\",\"name\":\"What are the advantages of chatbots for SAAS? Necessary?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/future-artificial-intelligence-robot-cyborg-scaled.jpg\",\"datePublished\":\"2022-02-24T19:41:32+00:00\",\"dateModified\":\"2022-02-24T23:25:39+00:00\",\"description\":\"Like most industries, the SaaS industry must adapt to consumer expectations. For this, chatbots become necessary.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/future-artificial-intelligence-robot-cyborg-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/future-artificial-intelligence-robot-cyborg-scaled.jpg\",\"width\":2560,\"height\":1708,\"caption\":\"3D rendering artificial intelligence AI research of robot and cyborg development for future of people living. Digital data mining and machine learning technology design for computer brain.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/chatbot-saas\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What are the advantages of chatbots for SAAS? Necessary?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/\",\"name\":\"Botnation AI\",\"description\":\"Chatbot\",\"publisher\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#organization\",\"name\":\"Botnation AI\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/botnation_ai_logo_mini-1.png\",\"contentUrl\":\"https:\\\/\\\/blog2.botnation.ai\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/botnation_ai_logo_mini-1.png\",\"width\":167,\"height\":35,\"caption\":\"Botnation AI\"},\"image\":{\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/botnationAI\",\"https:\\\/\\\/x.com\\\/botnationai\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/botnation\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog2.botnation.ai\\\/en\\\/#\\\/schema\\\/person\\\/2d617349293f41f91c76f9f8b01915da\",\"name\":\"Amandine Carpentier\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g\",\"caption\":\"Amandine Carpentier\"},\"description\":\"Passionate about writing, my strong involvement in the marketing and technology sectors, especially chatbot and conversational marketing, allows me to write content on many subjects.\",\"sameAs\":[\"https:\\\/\\\/botnation.ai\\\/\",\"https:\\\/\\\/x.com\\\/l_love_y0u\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What are the advantages of chatbots for SAAS? Necessary?","description":"Like most industries, the SaaS industry must adapt to consumer expectations. For this, chatbots become necessary.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/","og_locale":"en_US","og_type":"article","og_title":"What are the advantages of chatbots for SAAS? Necessary?","og_description":"Like most industries, the SaaS industry must adapt to consumer expectations. For this, chatbots become necessary.","og_url":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/","og_site_name":"Botnation","article_publisher":"https:\/\/www.facebook.com\/botnationAI","article_published_time":"2022-02-24T19:41:32+00:00","article_modified_time":"2022-02-24T23:25:39+00:00","og_image":[{"width":2560,"height":1708,"url":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/future-artificial-intelligence-robot-cyborg-scaled.jpg","type":"image\/jpeg"}],"author":"Amandine Carpentier","twitter_card":"summary_large_image","twitter_creator":"@l_love_y0u","twitter_site":"@botnationai","twitter_misc":{"Written by":"Amandine Carpentier","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#article","isPartOf":{"@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/"},"author":{"name":"Amandine Carpentier","@id":"https:\/\/blog2.botnation.ai\/en\/#\/schema\/person\/2d617349293f41f91c76f9f8b01915da"},"headline":"What are the advantages of chatbots for SAAS? Necessary?","datePublished":"2022-02-24T19:41:32+00:00","dateModified":"2022-02-24T23:25:39+00:00","mainEntityOfPage":{"@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/"},"wordCount":733,"publisher":{"@id":"https:\/\/blog2.botnation.ai\/en\/#organization"},"image":{"@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#primaryimage"},"thumbnailUrl":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/future-artificial-intelligence-robot-cyborg-scaled.jpg","articleSection":["Chatbot"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/","url":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/","name":"What are the advantages of chatbots for SAAS? Necessary?","isPartOf":{"@id":"https:\/\/blog2.botnation.ai\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#primaryimage"},"image":{"@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#primaryimage"},"thumbnailUrl":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/future-artificial-intelligence-robot-cyborg-scaled.jpg","datePublished":"2022-02-24T19:41:32+00:00","dateModified":"2022-02-24T23:25:39+00:00","description":"Like most industries, the SaaS industry must adapt to consumer expectations. For this, chatbots become necessary.","breadcrumb":{"@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#primaryimage","url":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/future-artificial-intelligence-robot-cyborg-scaled.jpg","contentUrl":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/future-artificial-intelligence-robot-cyborg-scaled.jpg","width":2560,"height":1708,"caption":"3D rendering artificial intelligence AI research of robot and cyborg development for future of people living. Digital data mining and machine learning technology design for computer brain."},{"@type":"BreadcrumbList","@id":"https:\/\/blog2.botnation.ai\/en\/chatbot-saas\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog2.botnation.ai\/en\/"},{"@type":"ListItem","position":2,"name":"What are the advantages of chatbots for SAAS? Necessary?"}]},{"@type":"WebSite","@id":"https:\/\/blog2.botnation.ai\/en\/#website","url":"https:\/\/blog2.botnation.ai\/en\/","name":"Botnation AI","description":"Chatbot","publisher":{"@id":"https:\/\/blog2.botnation.ai\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog2.botnation.ai\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blog2.botnation.ai\/en\/#organization","name":"Botnation AI","url":"https:\/\/blog2.botnation.ai\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog2.botnation.ai\/en\/#\/schema\/logo\/image\/","url":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation_ai_logo_mini-1.png","contentUrl":"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation_ai_logo_mini-1.png","width":167,"height":35,"caption":"Botnation AI"},"image":{"@id":"https:\/\/blog2.botnation.ai\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/botnationAI","https:\/\/x.com\/botnationai","https:\/\/www.linkedin.com\/company\/botnation"]},{"@type":"Person","@id":"https:\/\/blog2.botnation.ai\/en\/#\/schema\/person\/2d617349293f41f91c76f9f8b01915da","name":"Amandine Carpentier","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/55757775150a240578e93c3ee59e283e5a428f045968f7f01ca1e7698cd1042b?s=96&d=mm&r=g","caption":"Amandine Carpentier"},"description":"Passionate about writing, my strong involvement in the marketing and technology sectors, especially chatbot and conversational marketing, allows me to write content on many subjects.","sameAs":["https:\/\/botnation.ai\/","https:\/\/x.com\/l_love_y0u"]}]}},"_links":{"self":[{"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/posts\/2159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/comments?post=2159"}],"version-history":[{"count":0,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/posts\/2159\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/media\/1126"}],"wp:attachment":[{"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=2159"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/categories?post=2159"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog2.botnation.ai\/en\/wp-json\/wp\/v2\/tags?post=2159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}