{"id":129,"date":"2022-01-10T08:45:50","date_gmt":"2022-01-10T08:45:50","guid":{"rendered":"https:\/\/Botnation.ai\/site\/?p=129"},"modified":"2024-10-22T11:23:48","modified_gmt":"2024-10-22T10:23:48","slug":"messenger","status":"publish","type":"post","link":"https:\/\/blog2.botnation.ai\/en\/messenger\/","title":{"rendered":"Top 5 best Facebook Messenger chatbots"},"content":{"rendered":"\n<p>Did you know that Facebook is a social network <strong>used by over 3 billion users every month<\/strong>? Beyond this impressive popularity, Mark Zuckerberg&#8217;s social network also has an instant messaging application called <strong>Messenger<\/strong>.<\/p>\n\n\n\n<p>Where it gets interesting for your business is that <strong>Facebook Messenger has been chatbot-enabled since 2016<\/strong>.<\/p>\n\n\n\n<p>These chatbots have <strong>many benefits<\/strong> for companies and their customers. So you can have a marketing chatbot in your company&#8217;s colors directly on Facebook Messenger. In other words, where your customers are. Where they like to spend time.<\/p>\n\n\n\n<p>With the new <strong>no-code drag-and-drop solutions<\/strong>, Facebook Messenger chatbots are now <strong>affordable and easy to create<\/strong>. No need to pay thousands of euros, have advanced technical knowledge or know how to code!<\/p>\n\n\n\n<p>Want to <a href=\"https:\/\/botnation.ai\/en\/\">create your own Messenger chatbot<\/a>?<\/p>\n\n\n\n<p>In this article, we explain <strong>why and how to create a Facebook chatbot<\/strong>.<\/p>\n\n\n\n<p>We also present our selection of the <strong>5 best no-code softwares for creating a Messenger chatbot<\/strong>, and explain how you can <strong>create a free<\/strong> AI-powered <strong>Facebook chatbot<\/strong> with our French no-code solution Botnation AI \ud83c\uddeb\ud83c\uddf7.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-pale-cyan-blue-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/start.botnation.ai\/login\"><strong>Create a Messenger chatbot with Botnation AI<\/strong><\/a><\/div>\n<\/div>\n\n\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#What_is_a_Facebook_Messenger_chatbot_and_what_are_its_capabilities\" >What is a Facebook Messenger chatbot and what are its capabilities ?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Customer_service\" >Customer service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#E-commerce_sales\" >E-commerce sales<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Lead_capture\" >Lead capture<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Analysis_and_statistics\" >Analysis and statistics<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#The_benefits_of_a_Facebook_Messenger_chatbot_for_your_company_and_its_customers\" >The benefits of a Facebook Messenger chatbot for your company and its customers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Top_5_best_solutions_for_creating_a_Facebook_Messenger_chatbot\" >Top 5 best solutions for creating a Facebook Messenger chatbot<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#1_Botnation_AI\" >1. Botnation AI<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#2_ManyChat\" >2. ManyChat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#3_Chatfuel\" >3. Chatfuel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#4_Sendpulse\" >4. Sendpulse<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#5_Botpress\" >5. Botpress<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Tuto_to_create_your_AI-powered_Facebook_Messenger_chatbot_for_free_with_Botnation_AI\" >Tuto to create your AI-powered Facebook Messenger chatbot for free with Botnation AI<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Our_tips_for_creating_the_best_Facebook_Messenger_chatbot_for_your_company\" >Our tips for creating the best Facebook Messenger chatbot for your company<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Personalize_your_chatbot\" >Personalize your chatbot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Synchronize_your_chatbot_with_your_data\" >Synchronize your chatbot with your data<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Ask_chatbot_users_for_their_satisfaction\" >Ask chatbot users for their satisfaction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/blog2.botnation.ai\/en\/messenger\/#Dont_wait_to_create_your_chatbot\" >Don&#8217;t wait to create your chatbot<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"c-est-quoi-un-chatbot-messenger-exactement-definition\"><span class=\"ez-toc-section\" id=\"What_is_a_Facebook_Messenger_chatbot_and_what_are_its_capabilities\"><\/span>What is a Facebook Messenger chatbot and what are its capabilities ?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"740\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chabot_messenger.jpg\" alt=\"chabot messenger\" class=\"wp-image-1325\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chabot_messenger.jpg 1000w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chabot_messenger-300x222.jpg 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chabot_messenger-768x568.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>A <strong>Messenger chatbot<\/strong> is automated chat software that integrates directly into Facebook&#8217;s Messenger instant messaging application.<\/p>\n\n\n\n<p>It can therefore potentially enter into discussion with Messenger&#8217;s 1.3 billion users!<\/p>\n\n\n\n<p>The chatbot can send text, images, videos, GIFs, links and more.<\/p>\n\n\n\n<p>For example, a Messenger chatbot can<strong> inform a customer in real time of the status of their parcel<\/strong> by connecting to your databases. The chatbot can even display a map showing the exact location of the parcel.<\/p>\n\n\n\n<p>The Facebook bot can also <strong>inform a customer<\/strong> who can&#8217;t quite figure out how to use your product, by showing them an explanatory YouTube video.<\/p>\n\n\n\n<p>Responses from a Facebook chatbot can either <strong>follow a predefined scenario<\/strong> (workflow, decision tree), giving the user choices via clickable buttons to follow a path. Or be less structured, answering questions directly. It is also possible to combine user guidance with the <strong>freedom afforded by generative artificial intelligence<\/strong>.<\/p>\n\n\n\n<p>So you can go further with a chatbot programmed with artificial intelligence and machine learning, more advanced and versatile, capable of making conversation. At Botnation AI, we enable you to<strong>use the power of ChatGPT directly in your chatbots<\/strong>.<\/p>\n\n\n\n<p>Facebook Messenger conversational agents can do a lot for your business. Here are just a few examples of what they can do.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Customer_service\"><\/span>Customer service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Guaranteeing impeccable customer service is a real asset for any company.<\/p>\n\n\n\n<p>A Facebook Messenger chatbot can be a great help in <strong>improving the quality and profitability of your customer service<\/strong>.<\/p>\n\n\n\n<p>Such a Facebook bot is <strong>available 24\/7<\/strong> to answer your prospects&#8217; and customers&#8217; questions instantly. And <strong>in any language<\/strong>.<\/p>\n\n\n\n<p>How much would it cost you in human resources to guarantee such service availability, without a chatbot?<\/p>\n\n\n\n<p>What&#8217;s more, the chatbot is always even-tempered, and responds while remaining 100% <strong>aligned with your brand image<\/strong>.<\/p>\n\n\n\n<p>Recurring after-sales requests are thus automated, which can better satisfy your customers and free up your teams&#8217; time.<\/p>\n\n\n\n<p>When properly configured and set up, your Messenger chatbot can autonomously handle <strong>up to 80% of your visitors&#8217; requests<\/strong>! The remaining 20% will have to be handled by your teams.<\/p>\n\n\n\n<p>If it can&#8217;t respond correctly, the chatbot can <strong>escalate to a human<\/strong>, immediately starting a live chat with an advisor during office hours, or scheduling a call, for example.<\/p>\n\n\n\n<p>As a result, the quality of your customer service doesn&#8217;t suffer, and <strong>you&#8217;re relieved of all automatable requests<\/strong>.<\/p>\n\n\n\n<p>With today&#8217;s technologies, we&#8217;re a long way from the image of the bad chatbot that understands every other question and degrades the user experience.<\/p>\n\n\n\n<p>On the contrary, adding a Messenger chatbot to your customer service is <strong>a real asset that benefits both your customers and your company<\/strong>.<\/p>\n\n\n\n<p>Instead of getting lost on an FAQ page, or not going ahead with a purchase due to a lack of motivation to look for answers to their questions, prospects can ask your chatbot directly <strong>on their favorite social network<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"E-commerce_sales\"><\/span>E-commerce sales<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can optimize your Facebook Messenger chatbot for e-commerce sales, by creating a true <strong>shopping assistant<\/strong>.<\/p>\n\n\n\n<p>Such an AI-assisted bot can <strong>help users find the products they&#8217;re looking for<\/strong>.<\/p>\n\n\n\n<p>It can also <strong>highlight your current promotions<\/strong> and best sellers in conversations.<\/p>\n\n\n\n<p>Better still, it&#8217;s entirely possible to <strong>offer a payment method directly in your chatbot<\/strong>! Your customer can place an order on Messenger and pay by credit card, via a Stripe integration for example.<\/p>\n\n\n\n<p>Every person who interacts with your bot is a potential customer, even if they&#8217;ve already placed an order with you.<\/p>\n\n\n\n<p>No more purchasing friction with a well-configured chatbot! The Messenger bot is the ideal tool for <strong>highlighting products to your customers and turning them back into buyers<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lead_capture\"><\/span>Lead capture<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your Facebook Messenger chatbot can also be optimized to capture qualified leads.<\/p>\n\n\n\n<p><strong>More fun and interactive than a form<\/strong>, the chatbot encourages your prospects to chat, and give them <strong>more information<\/strong>.<\/p>\n\n\n\n<p>It&#8217;s also possible to <strong>make online appointments<\/strong> (via Calendly integration, for example) directly with a Messenger chatbot, which can contribute to marketing performance.<\/p>\n\n\n\n<p>With a well-configured chatbot, you can convert new prospects who contact you on Messenger.<\/p>\n\n\n\n<p>Conversions are the key to a company&#8217;s success, and <strong>information is paramount in determining how to convert visitors into customers<\/strong>.<\/p>\n\n\n\n<p>Let chatbots help you do just that!<\/p>\n\n\n\n<p>Best of all, this information, collected from your visitors and customers, can be <strong>exported to your CMR<\/strong> or spreadsheets for easier access and data collection. No more copying and pasting data &#8211; let AI do all the work for you !<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Analysis_and_statistics\"><\/span>Analysis and statistics<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The advantage of integrating a Facebook Messenger chatbot into your communication strategy is that it enables you to <strong>collect valuable data<\/strong>.<\/p>\n\n\n\n<p>Chatbot creation software such as Botnation AI gives you access to this data in the form of statistics.<\/p>\n\n\n\n<p>For example, analyzing the most frequently asked questions and requests can <strong>tell you a lot about the expectations of your prospects and customers<\/strong>.<\/p>\n\n\n\n<p>These valuable insights can enable you to learn more about your customers and their problems, which can lead you to <strong>improve your products and increase your sales and profitability<\/strong>.You can also easily <strong>harvest the NPS<\/strong> of your Facebook chatbot users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_benefits_of_a_Facebook_Messenger_chatbot_for_your_company_and_its_customers\"><\/span>The benefits of a Facebook Messenger chatbot for your company and its customers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chatbot_facebook_messenger.jpg\" alt=\"chatbot facebook messenger\" class=\"wp-image-1323\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chatbot_facebook_messenger.jpg 1000w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chatbot_facebook_messenger-300x200.jpg 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/chatbot_facebook_messenger-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p>Let&#8217;s summarize the benefits a Messenger chatbot can bring to your business and its customers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Available 24\/7<\/li>\n\n\n\n<li>Multilingual, the chatbot can speak any language<\/li>\n\n\n\n<li>Accurate, personalized information by connecting to your data<\/li>\n\n\n\n<li>The chatbot is completely aligned with your brand image, behaving as you choose<\/li>\n\n\n\n<li>Allows you to automate a large part of your customer service by filtering out frequently asked questions, and thus make significant savings<\/li>\n\n\n\n<li>Improves customer satisfaction by providing an immediate response on a social network the person is already using<\/li>\n\n\n\n<li>Increases the number of qualified leads and collects more information on prospects than with a form<\/li>\n\n\n\n<li>Increase sales with a shopping assistant chatbot<\/li>\n\n\n\n<li>The chatbot is omnichannel: you can publish it on Facebook, but also on your website, WhatsApp, Instagram&#8230;<\/li>\n<\/ul>\n\n\n\n<p>In short, creating a Messenger chatbot means equipping yourself with an <strong>artificial intelligence that&#8217;s available 24\/7, configurable, customizable and easy to<\/strong> use.<\/p>\n\n\n\n<p>Unless you have someone to manage the conversations 24\/7, you&#8217;re bound to have downtime when customers are trying to contact you and there&#8217;s no one there to answer or help them. And if you don&#8217;t respond quickly, <strong>they&#8217;ll go to your competitors<\/strong>. That&#8217;s where your Facebook Messenger assistant comes in. You don&#8217;t have the human resources to handle the questions and queries of customers and visitors? No problem. Facebook Messenger chatbots don&#8217;t need to sleep. Facebook Messenger assistants don&#8217;t need a break. <strong>They&#8217;re there for you and your customers, 24\/7<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_5_best_solutions_for_creating_a_Facebook_Messenger_chatbot\"><\/span>Top 5 best solutions for creating a Facebook Messenger chatbot<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Today, the best solutions for creating a chatbot are <strong>SaaS<\/strong>.<\/p>\n\n\n\n<p>This <strong>no-code online software<\/strong> lets you create a chatbot yourself.<\/p>\n\n\n\n<p>With a few simple <strong>drag-and-drops<\/strong>, you can create a high-quality conversational agent that meets all your needs! And all without having to pay for the creation of your chatbot.<\/p>\n\n\n\n<p>You can also try to create a Messenger chatbot yourself, without the help of these tools. You&#8217;ll need advanced computer programming skills, such as PHP or Python.Here&#8217;s our selection of the <strong>5 best Facebook Messenger chatbot creation software<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Botnation_AI\"><\/span>1. Botnation AI<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"591\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-ai-en-1024x591.webp\" alt=\"Botnation AI\" class=\"wp-image-9423\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-ai-en-1024x591.webp 1024w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-ai-en-300x173.webp 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-ai-en-768x443.webp 768w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-ai-en.webp 1323w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Botnation AI<\/strong> is a French platform that makes creating chatbots for Facebook Messenger easy, without coding.<\/p>\n\n\n\n<p>With us, you don&#8217;t need to be an expert to create a quality chatbot! The interface is simple: we make it easy for you to create and publish your chatbot. You can create your Messenger chatbot <strong>with a simple drag-and-drop<\/strong> operation.<\/p>\n\n\n\n<p>You can even start from one of our <a href=\"https:\/\/botnation.ai\/en\/demonstrations.html\">many existing templates<\/a> to make the task much easier!<\/p>\n\n\n\n<p>With <a href=\"https:\/\/botnation.ai\/support\/en\/create-a-chatbot-automatically-with-botnations-smart-ai\/\">our new SmartAI technology<\/a>, powered by<strong>generative artificial intelligence<\/strong>, you can also create a personalized FAQ chatbot or shopping assistant with your data in just a few minutes.<\/p>\n\n\n\n<p>In just a few clicks, your bot is available to all your Facebook fans, reconciling the versatility of ChatGPT with the plurality of Botnation AI&#8217;s specialized tools!<\/p>\n\n\n\n<p>So there are several advantages to creating a chatbot with our solution :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No special computer skills required<\/li>\n\n\n\n<li>Configuration of the chatbot is <strong>free<\/strong>. You only need to take out a subscription if you want to publish your chatbot. So you can test it for free. We don&#8217;t even ask for your credit card details!<\/li>\n\n\n\n<li>The <strong>security of your data<\/strong> and those of your customers is our priority<\/li>\n\n\n\n<li>Increased responsiveness: optimized response times<\/li>\n\n\n\n<li>You go through a <strong>RGPD-compliant<\/strong> French chatbot creation agency , which doesn&#8217;t share your data with GAFAMs.<\/li>\n<\/ul>\n\n\n\n<p>It&#8217;s also worth mentioning that our Botnation AI solution is omnichannel. Its use isn&#8217;t just for Messenger. You can publish your chatbot on Facebook, <a href=\"https:\/\/botnation.ai\/en\/instagram-chatbot.html\">Instagram<\/a>, WhatsApp, your WordPress blog and websites&#8230;<\/p>\n\n\n\n<p>With a Botnation AI Messenger chatbot, social network users will be able to interact directly with your brand on Facebook Messenger in the best possible conditions, <strong>while complying with French legislation<\/strong>. And if you need help creating your Messenger chatbot, we offer <a href=\"https:\/\/botnation.ai\/en\/help.html\">tutorials<\/a> and <a href=\"https:\/\/blog2.botnation.ai\/en\/training-chatbot\/\">training<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-pale-cyan-blue-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/start.botnation.ai\/login\"><strong>Create a Messenger chatbot with Botnation AI<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_ManyChat\"><\/span>2. ManyChat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"570\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/manychat-1-1024x570.webp\" alt=\"Manychat\" class=\"wp-image-9412\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/manychat-1-1024x570.webp 1024w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/manychat-1-300x167.webp 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/manychat-1-768x427.webp 768w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/manychat-1-1536x854.webp 1536w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/manychat-1.webp 1647w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>ManyChat<\/strong> is an <strong>American solution<\/strong> offering online software to create a Messenger chatbot with drag-and-drop.<\/p>\n\n\n\n<p>The solution is reserved for English speakers, as it has not yet been <strong>translated into French<\/strong>.<\/p>\n\n\n\n<p>ManyChat offers the usual features: no-code interface, integrations with tools and APIs, omnichannelity.<\/p>\n\n\n\n<p>The solution is particularly strong on its <strong>Facebook comment management<\/strong> and <strong>dynamic QR codes<\/strong>.<\/p>\n\n\n\n<p>ManyChat also offers <strong>pre-built templates<\/strong> to help you create your chatbot.<\/p>\n\n\n\n<p>A <strong>free plan<\/strong> with limited functionality is offered. Their 1\u1d49\u02b3 subscription starts at <strong>$15\/month<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Chatfuel\"><\/span>3. Chatfuel<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"520\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/chatfuel-2-1024x520.webp\" alt=\"Chatfuel\" class=\"wp-image-9414\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/chatfuel-2-1024x520.webp 1024w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/chatfuel-2-300x152.webp 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/chatfuel-2-768x390.webp 768w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/chatfuel-2.webp 1534w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Originally a Russian company, now an American one, <strong>Chatfuel<\/strong> also offers <strong>no-code SaaS software<\/strong> for creating Facebook Messenger chatbots.<\/p>\n\n\n\n<p>Chatfuel can be particularly interesting for <strong>large companies with complex needs<\/strong>, with <strong>a large number of conversations to handle<\/strong>.<\/p>\n\n\n\n<p>The solution also enables you to <strong>respond automatically to Facebook comments on your publications<\/strong>, as well as to mentions in your <strong>Facebook Stories<\/strong>.<\/p>\n\n\n\n<p>Chatfuel can also be used for <strong>Facebook Ads advertising campaigns<\/strong>.<\/p>\n\n\n\n<p>Their subscriptions start at <strong>$19.99\/month<\/strong>, but some features like Shopify or Zapier integration are extra.<\/p>\n\n\n\n<p>Their enterprise solution starts at <strong>$300\/month<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Sendpulse\"><\/span>4. Sendpulse<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"521\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/sendpulse-1024x521.webp\" alt=\"sendpulse\" class=\"wp-image-9416\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/sendpulse-1024x521.webp 1024w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/sendpulse-300x153.webp 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/sendpulse-768x391.webp 768w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/sendpulse.webp 1311w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Sendpulse<\/strong>, an international company based in Ukraine, also offers online software for creating a Messenger chatbot with <strong>click-to-posts<\/strong>.<\/p>\n\n\n\n<p>The solution features a <strong>user-friendly interface<\/strong>, and <strong>ready-to-use templates<\/strong> to help you create your Messenger chatbot.<\/p>\n\n\n\n<p>You can <strong>view detailed statistics<\/strong> on the use of your Facebook chatbot.<\/p>\n\n\n\n<p>Sendpulse offers a limited <strong>free plan<\/strong>, and a paid plan ranging from <strong>$9.85\/month<\/strong> to <strong>several thousand dollars per month.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Botpress\"><\/span>5. Botpress<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botpress-1024x536.webp\" alt=\"botpress\" class=\"wp-image-9418\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botpress-1024x536.webp 1024w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botpress-300x157.webp 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botpress-768x402.webp 768w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botpress.webp 1413w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Canadian company, <strong>Botpress<\/strong> is an <strong>opensource software<\/strong> that lets you create a Facebook Messenger chatbot.<\/p>\n\n\n\n<p>Botpress is also an <strong>omnichannel solution<\/strong>, enabling you to publish your chatbot on Facebook, WhatsApp and SMS, for example.<\/p>\n\n\n\n<p>The company offers a <strong>limited free plan<\/strong>, and a paid plan starting at <strong>$495\/month<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tuto_to_create_your_AI-powered_Facebook_Messenger_chatbot_for_free_with_Botnation_AI\"><\/span>Tuto to create your AI-powered Facebook Messenger chatbot for free with Botnation AI<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you haven&#8217;t already done so, <a href=\"https:\/\/start.botnation.ai\/login\">register for free at Botnation<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"699\" height=\"537\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2023\/04\/inscription-botnation.png\" alt=\"login Botnation AI\" class=\"wp-image-7906\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2023\/04\/inscription-botnation.png 699w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2023\/04\/inscription-botnation-300x230.png 300w\" sizes=\"auto, (max-width: 699px) 100vw, 699px\" \/><\/figure>\n<\/div>\n\n\n<p>Then go to your dashboard to create your Messenger chatbot.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"871\" height=\"518\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-1.webp\" alt=\"Botnation dashboard\" class=\"wp-image-9429\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-1.webp 871w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-1-300x178.webp 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-1-768x457.webp 768w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-1-445x265.webp 445w\" sizes=\"auto, (max-width: 871px) 100vw, 871px\" \/><\/figure>\n<\/div>\n\n\n<p>Then connect your Facebook account. Choose the Facebook pages on which you&#8217;d like to integrate a Botnation chatbot.<\/p>\n\n\n\n<p>You will then be redirected to your Botnation dashboard. Now you can <strong>easily create your chatbot using drag &amp; drop<\/strong>!<\/p>\n\n\n\n<p>You can <strong>start from an existing template<\/strong>, which will make things much easier, or you can start from scratch.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"285\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-2-1024x285.webp\" alt=\"Botnation dashboard\" class=\"wp-image-9431\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-2-1024x285.webp 1024w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-2-300x83.webp 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-2-768x213.webp 768w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-2-1536x427.webp 1536w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-2-2048x569.webp 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Here is the list of templates available for Facebook Messenger :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lead collection<\/li>\n\n\n\n<li>Contact us<\/li>\n\n\n\n<li>Customer service<\/li>\n\n\n\n<li>Satisfaction survey<\/li>\n\n\n\n<li>Restaurant<\/li>\n\n\n\n<li>Real estate agency<\/li>\n\n\n\n<li>E-commerce<\/li>\n\n\n\n<li>Quizzes.<\/li>\n<\/ul>\n\n\n\n<p>Each template is already configured to perform certain actions. All you have to do is modify it as you wish, and personalize it with your company&#8217;s colors !<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"748\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-3-1024x748.webp\" alt=\"Botnation dashboard\" class=\"wp-image-9433\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-3-1024x748.webp 1024w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-3-300x219.webp 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-3-768x561.webp 768w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-3.webp 1408w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>\u2705 And there you have it, in just a few clicks, you can have a working Messenger chatbot for your company!<\/p>\n\n\n\n<p>If you need <strong>assistance<\/strong>, ask the experts at Botnation. They can configure a bot for you, or give you some tips!<\/p>\n\n\n\n<p>We can also <a href=\"https:\/\/blog2.botnation.ai\/en\/training-chatbot\/\">train you to create a chatbot with our tool<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Our_tips_for_creating_the_best_Facebook_Messenger_chatbot_for_your_company\"><\/span>Our tips for creating the best Facebook Messenger chatbot for your company<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/messenger_chatbot.jpg\" alt=\"messenger chatbot\" class=\"wp-image-1321\" srcset=\"https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/messenger_chatbot.jpg 1000w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/messenger_chatbot-300x200.jpg 300w, https:\/\/blog2.botnation.ai\/wp-content\/uploads\/2022\/02\/messenger_chatbot-768x512.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n<\/div>\n\n\n\n\n<p><strong>The better your chatbot<\/strong>, the more tasks it can automate. And <strong>the more you&#8217;ll save<\/strong>.<\/p>\n\n\n\n<p>You don&#8217;t want a bad chatbot for your business.<\/p>\n\n\n\n<p>Here are our tips for creating a quality Messenger bot and improving your chatbot&#8217;s profitability.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Personalize_your_chatbot\"><\/span>Personalize your chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your chatbot&#8217;s users will expect to recognize your brand right away when chatting with your conversational agent.<\/p>\n\n\n\n<p>It should therefore be <strong>branded in your corporate colors<\/strong>, and adopt the same tone as your other communication channels.<\/p>\n\n\n\n<p>With Botnation AI, for example, you can customize your bot&#8217;s avatar, colors, buttons&#8230;<\/p>\n\n\n\n<p>But personalization goes beyond design.<\/p>\n\n\n\n<p>A good chatbot should:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Connect to your CRM<\/strong> to find out whether your chatbot&#8217;s contact is already a customer or not.<\/li>\n\n\n\n<li>Propose a <strong>personalized sequence to a company customer<\/strong>, with their first name, and adapted to their previous purchases<\/li>\n\n\n\n<li>Take into account the <strong>interlocutor&#8217;s location<\/strong> to propose more targeted messages, if you have several stores, for example.<\/li>\n\n\n\n<li>Take into account <strong>the age of the caller<\/strong> to adapt the tone and messages sent.<\/li>\n<\/ul>\n\n\n\n<p>The possibilities for personalizing your chatbot are numerous.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Synchronize_your_chatbot_with_your_data\"><\/span>Synchronize your chatbot with your data<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The added value of your Facebook Messenger chat bot lies in its connection with your corporate data.<\/p>\n\n\n\n<p>Indeed, Facebook users come to converse with your bot because they&#8217;re looking for <strong>information about your products or your brand<\/strong>.<\/p>\n\n\n\n<p>To best respond to their requests, your chatbot should be synchronized with as much data as possible:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your CRM<\/li>\n\n\n\n<li>Your price list<\/li>\n\n\n\n<li>Your parcel tracking tool<\/li>\n\n\n\n<li>Your product returns policy<\/li>\n\n\n\n<li>A CSV file containing all your frequently asked questions and your best answer for each question<\/li>\n\n\n\n<li>A CSV file containing all your products, each with price, description, image, stock, URL&#8230;<\/li>\n\n\n\n<li>Your slot reservation solution (such as Calendly)<\/li>\n\n\n\n<li>Your payment solution (like Stripe)<\/li>\n\n\n\n<li>A livechat connected to your teams, to switch requests requiring a human response.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ask_chatbot_users_for_their_satisfaction\"><\/span>Ask chatbot users for their satisfaction<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>chatbot, if chatbot users are satisfied with it.<\/p>\n\n\n\n<p>For example, you can ask them to <strong>rate<\/strong> their interaction with your chatbot <strong>from 1 to 10<\/strong>.<\/p>\n\n\n\n<p>If they&#8217;re unhappy, you can ask them about areas for improvement.<\/p>\n\n\n\n<p>This valuable feedback will enable you to<strong>continually improve your chatbot<\/strong>, ensuring maximum user satisfaction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dont_wait_to_create_your_chatbot\"><\/span>Don&#8217;t wait to create your chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You now know most of the benefits that a Facebook Messenger chatbot can bring you.<\/p>\n\n\n\n<p>So don&#8217;t wait any longer, start the process of creating your virtual agent now.<\/p>\n\n\n\n<p>With us, <strong>creating your chatbot is completely free<\/strong>.<\/p>\n\n\n\n<p>You don&#8217;t even need to enter your credit card details.<\/p>\n\n\n\n<p>Our competitive advantages?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our <strong>RGPD compliance<\/strong> and independence from GAFAMs<\/li>\n\n\n\n<li>Our <strong>SmartAI<\/strong> solution at the cutting edge of artificial intelligence, enabling you to create an FAQ chatbot and a shopping assistant chatbot in just a few minutes.<\/li>\n<\/ul>\n\n\n\n<p>See you soon on Botnation AI.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-pale-cyan-blue-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/start.botnation.ai\/login\"><strong>Create a Messenger chatbot with Botnation AI<\/strong><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that Facebook is a social network used by over 3 billion users every month? Beyond this impressive popularity, Mark Zuckerberg&#8217;s social network also has an instant messaging &hellip; <\/p>\n","protected":false},"author":1,"featured_media":124,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31,43,32],"tags":[70],"class_list":["post-129","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbot-en","category-home_actu_en","category-messenger-en","tag-top-en-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\ud83e\udd47 Top 5 best Facebook Messenger chatbots<\/title>\n<meta name=\"description\" content=\"Discover our selection of the 5 best solutions for creating a Facebook Messenger chatbot. 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